Costco hearing aids

Everything You Need to Know About Costco Hearing Aids

Costco has a hearing aid centre with specialized staff. They’re trained to give hearing tests, products demos, and provide hearing aids for less. The centres use a sound proof booth to conduct hearing tests. But online reviews about Costco’s services are very mixed.

To give clarity, we’ve addressed common questions about Costco hearing aids and available products so you have all the answers in one place.

What is the Costco Hearing test?

When you arrive at your local hearing aid centre in Costco, the staff will recommend you do a hearing test. It can take roughly 1 hour to complete in a private room. It’s no less or more intruding than having your eyes examined.

After the test, the staff will sit down with you. They will discuss the results of the hearing test and what it means. At this point, they may suggest several Costco hearing aids. If they do, they will go through demos and discuss your available options.

Costco Hearing Aids

 What’s the best hearing aid available for me?

To be honest, the “best hearing aid” is a myth. There isn’t a singular hearing aids product on the market that is universally best for everyone. Many things need to be taken into consideration when recommending hearing aids, such as the degree of hearing loss, the physical size of your ear, and your lifestyle.  When these three things are evaluated, the best solution to your problem can be prescribed.

How much do hearing aids from Costco cost?

The cheapest price for Costco hearing aids begins at $199* and up. This is the starting price for just the hearing aids; accessories and extended warranty will be extra.

Costco Hearing Aid Price List

Bernafon SuiteAdvanced / Premium$999 - $1349 per device
Phonak Brio 2Premium$1699 per device
Kirkland SignaturePremium$1999 per pair
Resound CalaAdvanced / Premium$1249 - $1699 per device
Rexton LegatoPremium$1699 per device

For the most up-to-date pricing information, we recommend you give your local Costco hearing centre a call and ask their staff directly.

*can vary depending on location.

Which hearing aid brands are available at Costco?

Costco offers several brands of hearing aids such as Kirkland Signature, Rexton, Resound and most recently, Phonak. Here’s a quick rundown of a few Costco hearing aids:



The Kirkland Signature 7.0 are RIC hearing aids and come in 12 distinct colours. The 7.0 delivers comfort and customized volume settings. They work to reduce whistling and provide a natural-sounding experience. This Costco hearing aid they come with a kit containing: a cleaning cloth, cleaning brush, presentation case, travel pouch, and 10 zinc-air batteries. Costco doesn’t publish the exact specifications of the signature series.


There  4 different family of hearing aids: Trax 42,Charismo 2c, Finesse 2c and Accord 2c from Rexton. The first three hearing aids are receiver-in-the-ear and the last one is behind-the-ear and customizable. Each are automatic, rechargeable, and have 32-36 channels available (depending on the kind). Rexton promises their products are discreet. Rexton’s Costco hearing aids also have accessories you can use alongside the hearing aids.


The Resound Cala is only available in Costco and promises clarity, automatic sound adjustments based on location, apps to personalise the experience, and style preferences/customisations. The Cala replaced the Resound Sola range. Its speculated that the Resound Cala is based on the Resound’s LiNX hearing aid which has since been superseded by the LiNX²


Phonak offers 4 hearing aids: Phonak Brio 2 R, Phonak Brio 2 B, Phonak Brio 2 P and Phonak Brio 2 I. The Brio series offers behind-the-ear and receiver-in-the-canal hearing aids. They’re wireless with the ability to single out voices immediately and hear phone conversations in both ears. The Brio series requires a discreet volume remote and even connects to wirelessly to your phone for easy conversations. It’s speculated that the Brio 2 is based on the Venture platform which has now been replaced by the Belong platform.

What are the benefits of buying hearing aids from Costco?

There are several benefits to buying Costco hearing aids. The number 1 reason is the ability to have everything done at once. By everything, we mean the hearing test (if applicable), product demos by trained staff, and consultations for finding the hearing aid that work best for your needs.

Costco gives a 180-day money back guarantee. If you’re not happy with Costco, you can return them within those 6 months. As a bonus, Costco also offer check-ups after initial purchasing to ensure the hearing aids:

  • Fit properly
  • Work as intended
  • Or need fine-tuning

These are all free of cost.

The top reason people decide to purchase Costco hearing aids are because they’re cheaper and because of Costco’s level of service. If you were to buy the exact same hearing aid from a location outside of Costco, the price will double. The reason is because Costco can buy hearing aids cheaper from manufacturers than individual or small businesses.

What are the disadvantages of buying hearing aids from Costco?

One of the problem with Costco hearing aids is that they can be considered ‘old’ technology. Costco doesn’t get the newest hearing aids that are available and the devices can be 6 months behind the rest of the market.

And scheduling appointments at the hearing centre is problematic. The hearing aid centre is quite small so it can take several weeks to be seen by the Costco’s audiologist. This is extremely inconvenient for many. Australia only has a handful of Costco’s meaning every time you need adjustments (which is common) you’ll need to travel back out to the centre.

The major reason it’s so difficult to schedule an appointment is because the hearing aid center is generally only available during regular business hours between 10am and 6pm. If you work a 9-5 this can definitely cause interference. Some centers are open on the weekend but we advise to call your closest center to confirm hours.

Should I be buying hearing aids from Costco?

We can’t answer this with certainty for you. It’s best you read our advantages and disadvantages of Costco hearing aids, then base your decision off of your personal needs and requirements for hearing aids, performance, and reliability.

Ozen can provide you with unbiased and independent advice about the best solution for you. Give us a call and one of our consultants will ask a variety of questions to determine the best hearing aids for your needs.

At Ozen you can save up to 40% on leading hearing aids and therefore the price gap between Costco and leading brands is very small. You also get local care from an independent audiologist meaning you won’t need to travel to Costco for adjustments. We have convenient locations around Australia and can therefore put you in touch with the very best local Audiologist at Australia’s best prices.

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